Last Updated: April 20, 2023
At Diamond Plus ("we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and secure your information when you access our website or engage with our services. By using our site, you agree to the practices described in this policy.
If you do not agree with the terms of this Privacy Policy, please discontinue use of the site and services.
1. Information We Collect
We may collect both personal and non-personal information about you in various ways:
1.1 Personal Data
This includes information that identifies you as an individual, such as:
Full name
Email address
Phone number
Shipping and billing address
Age, gender, and preferences (if submitted voluntarily)
Any information you provide when using website features like chat, forms, or account registration
You provide this data voluntarily when signing up, making a purchase, or contacting us.
1.2 Derivative Data
We automatically collect technical data from your browser or device when you visit our site, such as:
IP address
Browser type and version
Operating system
Device type
Access times and pages viewed
Referring URL (the site that directed you to ours)
1.3 Financial Data
If you make a payment on our website, financial information like your credit/debit card number, card type, and expiration date may be collected. However:
We do not store full financial data on our servers.
Payments are processed securely through trusted third-party payment gateways.
You are encouraged to read the privacy policies of these third-party processors for full details.
2. How We Use Your Information
We use the information collected to:
Create and manage your user account
Process orders, payments, and transactions
Communicate with you about your account, orders, and customer service matters
Send you newsletters, promotions, and product updates (if you have opted in)
Customize your experience and provide relevant content
Monitor and prevent fraud, protect against misuse or unauthorized access
Improve our website, services, and user experience
3. Opt-In Process
When you submit your personal information through our website—for example, via contact forms, sign-ups, or at checkout—you are explicitly providing consent (opt-in) to:
Receive communications from Diamond Plus
Get product updates, offers, and marketing emails (if selected)
Be contacted via phone or email regarding inquiries, transactions, or support
All opt-in actions require manual submission, ensuring that users are actively giving consent by entering their information and clicking a button (e.g., “Submit” or “Place Order”).
4. Opt-Out Process
You may opt out of receiving marketing and promotional emails at any time by:
Clicking the “Unsubscribe” link in any of our marketing emails
Replying to an email with your request to stop future communication
Contacting us directly at contact@diamond-plus.shop with an opt-out request
Please note: Even after opting out of promotional emails, you may still receive transactional or account-related communications (e.g., order confirmations, support emails).
5. Disclosure of Your Information
We may share your data in specific scenarios:
5.1 By Law or to Protect Rights
We may disclose your information if required by law, legal proceedings, or to:
Protect our rights or the safety of others
Investigate fraud or suspected violations
Comply with legal obligations or requests from authorities
5.2 Third-Party Service Providers
Your information may be shared with trusted third-party vendors who perform services for us, such as:
Payment processing
Data analytics
Email delivery
Hosting and customer support
These providers are required to maintain confidentiality and use your data solely for the agreed-upon purposes.
5.3 Marketing Purposes
We may share your information for marketing purposes only if you have given prior consent, and you always have the right to withdraw that consent.
6. Security of Your Information
We implement a variety of security measures to safeguard your data, including:
SSL (Secure Socket Layer) encryption
Firewall protection
Secure data storage practices
Limited access to data by authorized personnel only
Despite our efforts, no method of internet transmission or electronic storage is completely secure. You use our site and services at your own risk.
7. Policy for Children
We do not knowingly collect personal data from children under the age of 13. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete the information.
8. Options Regarding Your Information
You have the right to:
Access and review the personal information we hold about you
Request corrections or updates to your information
Request that we delete your account or personal data (subject to legal obligations)
Opt out of marketing communications as outlined above
You can make changes by:
Logging into your account and updating your details
Contacting us directly at contact@diamond-plus.shop
Please note: We may retain some information as required by law or to resolve disputes, prevent fraud, or enforce our terms.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When updates are made:
The revised policy will be posted here with an updated “Last Updated” date
Changes take effect immediately upon posting
We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us:
Diamond Plus
📍 GORAKPUR ROAD, ANANDNAGAR,
OPPOSITE OVER BRIDGE, MAHARAJGANJ,
UTTAR PRADESH, 273155
📞 Phone: +91 9743234412
📧 Email: contact@diamond-plus.shop